Church tools

Planning Center status

Sends a clearance status and a time to Planning Center. The menu link appears only after Planning Center is connected.

Planning Center status appears in the menu only after Church tools are on and Planning Center is connected under Settings, on the Integrations tab. The page itself is unavailable when Church tools are off.

Suggest team links reads Planning Center teams and offers a match when a team name is the same as a ministry name. A saved team can then suggest that ministry for someone already in VolunteerBadge. The suggestion does not assign the ministry or change their status. Each person shows Cleared, Expiring, or Not cleared. Send stays off until that person is linked. Sending asks you to confirm first. Revoke sends not cleared. Neither one changes a person's status in VolunteerBadge. Each attempt is logged, including when Planning Center does not accept it. The page lists those attempts.

Where it appears in Planning Center. The status is written as a Background Check record on that person in Planning Center People, which is where Planning Center keeps this information and what its own “passed background check” indicator is calculated from. A cleared or expiring volunteer is sent as a clear result; expiring means the recheck is coming due, not that anything failed. We leave the expiry date blank on purpose so Planning Center applies your organization's own expiration policy rather than ours.

It also happens on its own. You do not have to press Send for each person. When Planning Center syncs, including an inbound connection, every linked volunteer on a ministry whose clearance has changed since the last successful write is pushed automatically. That clearance is Cleared, Expiring, or Not cleared for the ministry, and it wins over the background-check result for that person. A linked person who is not on a ministry is sent from their finished background check instead: clear, or not clear. Someone with a finished check who is not linked yet is looked up by email during that sync. An organization that is not using Church tools does not use this page. Its sync sends the background-check result only, described in Planning Center. Statuses that have not changed are skipped, which is what keeps a large roster inside Planning Center's rate limits. A big roster may take a few sync runs to work through the first time, then settles down.

Sending again updates the record we created rather than adding another one, and we only ever touch records created by VolunteerBadge — a background check entered by your own provider is never modified. No link to a report is ever sent: the record carries the status and the date, and nothing else. Consumer reports stay in VolunteerBadge.

Didn't find what you needed? Email support@volunteerbadge.com or browse all articles.