Open Billing → “Buy Credits.” Credits never expire (see our Credits Never Expire Guarantee), and bigger packs cost less per check:
| Package | Credits | Price | Per check |
|---|---|---|---|
| Pay As You Go | 1 | $5.00 | $5.00 |
| Starter Pack (Most Popular) | 10 | $45.00 | $4.50 (10% off) |
| Enterprise Volume | 50 | $200.00 | $4.00 (20% off) |
| Best Bulk Value | 100 | $375.00 | $3.75 (25% off) |
Buying more than one pack at a time
Every package card has a quantity stepper(− and +) next to the Buy button. Click + to buy several of the same pack in a single purchase — the card shows the running total (for example, 3 × Starter Pack = 30 credits for $135) before you pay, and the Buy button and checkout drawer both confirm the exact quantity and amount. You can also type a number straight into the box.
One pack can be bought up to 20 times in a single purchase. Each pack keeps its own per-check price — buying two Starter Packs is 20 credits at $4.50 each, not the 50-pack rate — so if you want a deeper discount, step up to the larger package instead. Need more than 20 packs at once? Email support@screenforgelabs.comand we'll invoice it.
Your Billing page shows your current balance and full transaction history (purchases, usage, and refunds). You can also export the full history as a CSV, download a period Statement (PDF) or All receipts (PDF) bundle, and tag any purchase with a PO number, cost center, or memo for your own expense tracking.
In an organization network, each member organization keeps a separate credit balance and transaction history. Credits are not pooled. The Network overviewshows every member balance side by side for oversight only. Make sure the intended member organization is active before buying credits; the purchase is credited only to that organization, and buying while the network itself is active buys for the network's own balance.
Using a different or new credit card
VolunteerBadge is pay‑as‑you‑go and doesn't keep a credit card on file. Each purchase is a separate, secure Stripe checkout where you enter the card at that moment — so there's no “Payment method” or saved‑card section to edit, and nothing to update in advance. To use a different or new card, just enter it at your next purchase on Billing & Credits → Buy Credits. (Organizations on a recurring Pro plan manage their card in Stripe's billing portal; if that's you and you're not sure where, email support@screenforgelabs.com.)
Receipts & invoices (for tax and expense records)
Every purchase is receipted automatically — you don't have to ask:
- Emailed to you.Right after a purchase, an itemized VolunteerBadge receipt — showing the receipt number, date, and amount — is emailed to your organization's owners and admins. Check your inbox (and spam) if you don't see it.
- Always on your Billing page. Every purchase is listed under Transaction History & Receipts on Billing & Credits — search or filter by date/type — and each purchase has a Receipt button that opens a professional, printable (Save-as-PDF) receipt with our full business details for your records.
- Need another copy? Just ask Victor, the in-app assistant — “send me a receipt for my last purchase”— and he'll email it to you on the spot.
Birthday gift credit 🎂
VolunteerBadge is a product of ScreenForge Labs, LLC — that's the name that appears on your card statement and receipts.