Accessibility

Accessibility (WCAG 2.1 AA) & languages

Accessibility at VolunteerBadge: our WCAG 2.1 AA commitment, screen-reader support, keyboard navigation, visible focus, skip-to-content links, reduced-motion, alt text, and accessible forms — plus multi-language support (English, Spanish, Chinese) in the volunteer application and the Victor assistant. How to report an accessibility barrier or ADA concern.

Volunteer screening protects the people your organization serves — so the tools that run it should be usable by everyone, including people who rely on assistive technology, and available in more than one language. Accessibility is ongoing work for us, and here's where things stand today.

Our accessibility commitment

We build VolunteerBadge to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Recent improvements include:

  • Visible keyboard focus everywhere — a clear indicator follows you as you navigate with a keyboard, so you always know where you are.
  • Skip-to-content links — keyboard and screen-reader users can jump straight past the navigation to the main content on every page.
  • Reduced-motion support — if your device is set to reduce motion, animations turn off automatically.
  • Labeled forms and controls — the volunteer application and dashboard use semantic, screen-reader-friendly labels.
  • Errors you can hear — form errors are announced to screen readers and tied to the exact field they belong to, and the volunteer application moves focus to each new step so it's announced as you go.
  • Automated checks on every change — accessibility rules run in our build pipeline (including an automated axe-core audit of our public pages) to catch regressions before they ship.

Read the full statement at volunteerbadge.com/accessibility.

Languages

The volunteer application now supports English, Spanish, and Chinese for its navigation and prompts — it detects the applicant's browser language automatically, and a small language switcher lets anyone change it. Our AI assistant, Victor, also responds in English, Spanish, and Simplified Chinese.

A note on the FCRA disclosure

The legally-required FCRA background-check disclosure and authorization are shown in English while professionally reviewed translations are prepared, and each organization's own custom application questions appear in the language the organization wrote them. The rest of the application interface is translated.

Run into a barrier?

If any part of VolunteerBadge is difficult to use with assistive technology — or you'd like to see another language supported — email support@screenforgelabs.com with the page and what you were trying to do. We aim to acknowledge accessibility reports within two business days.

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